Terms of Service

Sterling Safeguard LLC · Effective Date: June 6, 2026

1. Acceptance of Terms

By accessing or using the Sterling Safeguard platform (the "Service"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms. If you do not agree, you may not use the Service.

2. Description of Service

Sterling Safeguard is a Software-as-a-Service (SaaS) compliance platform designed to help independent auto dealerships achieve and maintain compliance with the FTC Safeguards Rule (16 CFR Part 314). The Service includes a compliance score dashboard, WISP generator, evidence vault, vendor management tools, employee training tracker, compliance calendar, audit timeline, and Qualified Individual Annual Report generator.

Sterling Safeguard is a compliance management tool and does not constitute legal advice. Use of the Service does not guarantee regulatory compliance. We recommend consulting qualified legal counsel for advice specific to your situation.

3. Account Registration

To use the Service, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your credentials, all activity under your account, and promptly notifying us of any unauthorized access at support@sterlingsafeguard.com.

4. Subscription Plans and Payment

Sterling Safeguard offers subscription-based access billed monthly or annually through Stripe. Free trials automatically convert to paid subscriptions unless cancelled before the trial end date. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial billing periods unless required by law. We will provide at least 30 days notice of any price increases.

5. Acceptable Use

You agree to use the Service only for lawful purposes. You may not attempt unauthorized access, transmit harmful content, reverse engineer the platform, or resell access without written consent.

6. Customer Data

You retain ownership of all data you submit to the Service. We process your data solely to provide the Service, in accordance with our Privacy Policy.

7. Intellectual Property

Sterling Safeguard retains all rights to the Service, software, and content. You receive a limited license to access and use the Service during your subscription period.

8. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. STERLING SAFEGUARD SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE THREE MONTHS PRECEDING THE CLAIM.

9. Governing Law

These Terms are governed by the laws of the State of North Carolina. Disputes shall be resolved through binding arbitration in Mecklenburg County, NC.

10. Changes to Terms

We may modify these Terms at any time with at least 14 days notice. Continued use after the effective date constitutes acceptance.

11. Contact Information

Sterling Safeguard LLC · Charlotte, North Carolina
Email: support@sterlingsafeguard.com
Website: sterlingsafeguard.com

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